A career with Unyts is an opportunity to make a difference in the WNY community and in the lives of all those who have been touched by organ, eye, tissue and blood donation. We are an organization that cares, and we look for people to join our team who C.A.R.E.

Communication, Accountability, Respect and Engagement

No matter what department you work in and what position you hold, you are having a direct impact on the important Gift of Life mission. Our success is built on the dedication and compassion of our employees. Unyts is much more than a 9-5 job, it is an opportunity to save and enhance lives. If you are someone who values the C.A.R.E. philosophy who is looking for a rewarding career, we encourage you to explore opportunities with Unyts now.

Blood Donor Phlebotomist

Full Time, Variable Hours, rotating weekends and holidays

Responsibilities: Will perform medical screening of blood donors, phlebotomy, and the care of blood donors post-phlebotomy.

Requirements: Must be able to work a flexible schedule. High School diploma and excellent customer service skills required. Must have certification in phlebotomy. Previous phlebotomy experience preferred. Must be able to work in a highly regulated setting and should enjoy working with people in a fast-paced environment. Valid NYS driver's license required.

Component Technician - Part Time 20 hours/week

This is a non-exempt, part time position. The hours are based on blood drive schedules, and would include some first, and second shift coverage, as well as some weekends and rotating holidays. This position involves component preparation, component modification, blood product distribution, customer service and all computer functions related with those duties.
 
Responsibilities:
•    Prepare and separate donor blood into components as described in standard operating procedure.
•    Prepare recovered plasma for shipment.
•    Answers phone/fax orders from hospitals.
•    Consign blood products to hospitals or other consignees (plasma manufacturers, etc.) as necessary.
•    Label and validate components when testing is complete.
•    Perform all computer or manual functions necessary to document and track disposition of all components.

Qualifications:
•    High School Diploma required. 
•    Degree in biological/clinical science or experience preferred. 
•    Strong customer service skills required.
•    Must be able to work in a highly regulated, fast-paced environment.
•    Excellent verbal and written communication skills required.

Courier/Inventory Assistant

This is a full time position, Monday-Friday 6am-2:30pm.

Responsibilities:

  • Requires driving delivery vehicles to and from hospitals, loading and unloading the vehicles, stocking inventory supplies for the blood bank staff and ensuring proper inventory rotation. Also:
  • Monitoring assigned maintenance of blood drive vehicles and supply delivery to fixed collection sites
  • Logging critical supplies for blood bank
  • Monitor supply inventory according to date and SOP requirements
Education Requirements:
  • High school diploma or equivalent required.

Experience:

  • Prior experience in customer service role preferred.
  • Inventory control experience preferred.
  • Driving experience preferred.

Knowledge, Skills and Abilities:

  • Excellent interpersonal skills, outstanding customer service skills, including communicating with diverse individuals.
  • General computer knowledge required.
  • Must be adaptable and flexible to change with a continuous focus on customer service.
  • Must be detail oriented, have patience, and manage time effectively.
  • Must be reliable and self-motivated.
  • Must have professional appearance and demeanor.
  • Must have a valid and clean NYS driver’s license.

Donor Relations Specialist - Part Time

This is a part time position over 20 hours per week.

Job Summary
 
Recruit donors via phone for donations at Unyts donation centers in order to meet red cell and platelet collection goals.  Responsible for customer service to donors for the purpose of increasing donor frequency and maintaining donor retention at donation centers. Converts whole blood donors to platelet donation according to standards.
 
Qualifications
 
  • High school diploma or equivalent required.
  • Minimum of one year of telemarketing, customer service or call center experience required.
  • Sales experience a plus.
  • Excellent interpersonal and customer service skills, written and verbal communication skills required, including communicating with diverse individuals.
  • Must be computer proficient. Data entry required.
  • Must be detail oriented, highly organized with the ability to think logically, manage time effectively, prioritize and multi-task.
  • Must be adaptable and flexible with a continuous focus on customer service.
  • Must be results oriented, and able to solve problems.
  • Experience working in a collaborative team environment strongly preferred.
  • Must be reliable and self-motivated.
  • Must have professional appearance and demeanor.
  • Must have a valid NYS driver’s license and reliable transportation.
  • Some travel required.

Donor Screening Coordinator

This is a full time position, schedule consists of 3, 12 hour shifts per week. 6:30pm - 6:30am, and 6:30am-6:30pm.

Donor Screening Coordinators have the opportunity to participate in activities that save and enhance lives. Coordinators are responsible for coordinating the unique and complex process of donation that includes taking referral calls, completing medical suitability analysis, obtaining required documentation, mobilizing recovery teams, and completing all related communication in a professional and urgent manner. In addition, Coordinators contact family members to discuss potential donation opportunities for their recently deceased loved ones. Successful Coordinators are highly compassionate, detail-oriented, work well under pressure, have excellent customer service and phone skills, are great at multi-tasking, and are mission-driven.

Job Qualifications: The Donor Screening Coordinators must be able to work a flexible schedule, which will require weekend and Holiday work. An Associates degree or higher and/or some type of medical background with at least one year experience in a health-related field is strongly preferred. Must have strong communication skills, sound judgment, excellent verbal skills, and the ability to interact with a diverse public and healthcare population. The candidate must be able to manage multiple tasks in what can be an active environment and demonstrate a professional commitment to donation, as well as the organization’s ability to achieve its mission.